Kolkai Digital (Pty) Ltd (“we”, “our”, or “us”) is committed to protecting the privacy and personal information of our clients and their users. This Privacy Policy explains how we collect, use, store, and share personal information when you use our websites, mobile or web apps, and related services (collectively, the “Services”).

We process data in accordance with the Protection of Personal Information Act (PoPIA) and other applicable privacy laws.

Kolkai Digital (Pty) Ltd is a South African-based software development studio specializing in custom business applications, automations, and digital tools.

Contact email: privacy@kolkai.co.za

We may collect and process the following categories of personal information:

• Contact information (e.g., name, email address, phone number)

• Business data (e.g., company name, employee names or leave details)

• Usage data (e.g., device type, browser info, IP address, interactions)

• Uploaded documents or media (where relevant in your app)

• App input data (submitted through your company’s version of our app)

We collect information in the following ways:

• When users interact with our apps or websites

• When data is submitted via forms or integrations

• When users contact us for support or inquiries

We use the information to:

• Provide, manage, and improve the app and services

• Respond to user inquiries and support requests

• Customize app features based on your company’s configuration

• Comply with legal obligations

Your app data is securely hosted by a trusted third-party hosting provider that utilizes Amazon Web Services (AWS) data centers. We apply industry-standard encryption and access controls to protect your data.

We do not sell, rent, or trade your personal information to third parties.

We only share information when necessary:

• With your organization’s administrators (if applicable)

• With trusted service providers who help us deliver the app (e.g., hosting providers)

• When legally required to comply with laws or legal processes

Our web-based services may use cookies or local storage for functionality (e.g., session tracking, preferences). You can control cookies through your browser settings.

As a data subject, you have the right to:

• Request access to the personal information we hold about you

• Correct, delete, or restrict processing of your data

• Object to certain types of processing

• Lodge a complaint with the Information Regulator of South Africa

We retain data only as long as necessary to provide the services and meet legal requirements. Data may be anonymized or deleted upon termination of a client agreement or upon written request.

We may update this policy periodically. We will notify users of material changes and update the “Last Updated” date.

For questions, requests, or complaints about this policy or your data:

Kolkai Digital (Pty) Ltd
Email: privacy@kolkai.co.za
Subject Line: Privacy Inquiry